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Hosted PBX
What is a Hosted PBX?

One of the latest spin offs of business telecom technology is the Hosted PBX. This technology allows small and medium-sized businesses to have a sophisticated telephone system without the investment in telephone equipment. In fact, the entire telephone system is operated and maintained by your Voice-over-IP (VoIP) service provider. A Hosted PBX lets employees work from their home, a hotel or on their cell phone while still being connected to the same office telephone system. Just like a Fortune 500 telephone system, you can transfer callers, put them on hold with music, set up conference calls or have the phone answered by an automated attendant who can direct callers to different departments.

 

Key concepts behind a Hosted PBX service:

  • Your telephone system is “hosted” or operated by your provider
  • Works with your existing telephone service or completely replaces it
  • Can be used with landlines, mobile phones, VoIP service or might include VoIP service

 

Complete with a full suite of telephone features at a price every company will love, our Hosted PBX is the phone service designed for your business. From a single user at a home office to a multi-user, commercial-grade call centre, Jive provides a complete solution customized for your individual business needs. Our products include telephone numbers, local and long-distance calling and a host of powerful and customizable features such as auto-attendants, call queues, conference calling and much more.Offer companies with multiple locations the ability to operate under one umbrella, allowing increased productivity and reduced resource requirements. Now, your workers can work from home or any location globally with our easy to use, plug and play Hosted PBX solution.

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HOSTED PBX FEATURES

Hosted PBX Features
Our cloud-based service provides a wealth of powerful features, many of which are included at no additional cost. Below is a categorized list of some of the most popular features.

  • Cost Savings
    • Long-distance included
    • Little or no hardware needed
    • Easy to manage – no technican required
    • Huge number of included features
  • Work Anywhere
    • Find-me / Follow-me included
    • Use desk phones, smartphones, or laptops
    • Voicemail to E-mail included
    • Supports multiple physical offices

  • Company Image
    • FCustomize your autoattendant
    • Manage staff with departments
    • Get local numbers in areas of your choice
    • Custom hold music supported
  • Enhance Productivity
    • Track performance over time
    • Easily generate detailed reports
    • View real-time usage and active calls•Automatically record calls

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